We take over all of your IT: computers, servers, network and Microsoft 365. For IT support, your team calls or emails a specialist directly, Monday to Friday, 09:30–18:00. Specialist analysts watch security alerts around the clock, and the monthly cost is fixed in your contract.
IT outsourcing, in two forms: managed IT, when we take over all of your IT, and co-managed IT, when we work alongside the IT team you already have.
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A team of 17, based in Bucharest. The colleagues who answer you already know your company.
A monthly subscription, with the cost fixed in your contract. Anything outside it is estimated up front.
Five layers of security, with around-the-clock SOC monitoring. On average, 8 minutes from the alert to the attack being stopped.
Monday to Friday, 09:30–18:00. Average resolution time for priority IT incidents is under one hour.
Changing IT provider doesn't mean a pause for your business. We coordinate the handover, and your team keeps working.
45 minutes, online, at a time you choose. We look together at what you have now and what worries you.
After the assessment you get in writing what we take over and what it would cost you, with the monthly fee fixed in the contract.
We start with what's critical, work mostly remotely and coordinate the handover with your current provider ourselves.
IT support Monday to Friday, 09:30–18:00, and round-the-clock security monitoring by specialist analysts.
average resolution time for priority IT incidents.
average response time to a security incident, from alert until the attack is stopped.
support requests handled monthly.
users migrated to the cloud.
We document your network, accounts and equipment, so the knowledge doesn't leave with anyone. When someone leaves, we close their accounts and access. When an audit comes, the documents are already there.
Outlook stops syncing, or the printer jams right before an important proposal goes out. Your employee calls or emails, and a specialist takes it on, usually remotely.
You don't recruit an in-house IT person or cover their holidays. The colleagues who answer already know your company, so you don't have to explain everything from scratch.
One monthly subscription, with the cost fixed in the contract. Anything outside it is estimated up front, so IT becomes a predictable line in the budget.
From the very first meeting, the Risksoft team gave us confidence and professionalism. The way they guided us through the assessment stage, the solutions they proposed, the execution plan and the clear, punctual communication made us decide to start working with them, confident that we would have a dedicated and professional partner beside us, one we can rely on.
Compared with where we were before, the current state of our IT infrastructure, in organization, structure, security and monitoring, is far better. A significant upgrade that lets us look to the future with confidence and certainty, both internally and in our relationship with our clients, which matters a great deal given the field we work in and the complex times we are living through.
Translated from Romanian.
About Risksoft
Our own information security management system, certificate no. RO231109006, externally audited every year. Verify it in IAF CertSearch
Written by our clients, public and verifiable by anyone. Read them on Google
Companies that trust us with their IT. Most of them have between 10 and 300 employees.
Complete IT support on a monthly subscription, with the cost fixed in the contract. The Standard package covers IT management and all five security layers. Premium add-ons add team training and a full event log, useful for compliance requirements.
For companies with between 10 and 300 employees and no in-house IT team
For security monitoring we work with specialist analysts who watch alerts around the clock. When they confirm it's really an attack, they stop it spreading.
Software on every computer watches for unusual behavior and flags it to the analysts, who confirm whether it's really an attack.
Once an analyst confirms it's an attack, the affected computer is isolated so the attack can't spread. The isolated computer stays on and keeps its files.
Flags unusual sign-ins to your company's Microsoft 365 accounts, such as a sign-in from another country in the middle of the night, so the analysts can check them.
We keep an up-to-date list of your company's computers and licenses.
We apply Windows and macOS updates automatically, without stopping anyone's work.
We set up every computer with the same security rules, so a new laptop reaches your employee ready to work.
IT support Monday to Friday, 09:30–18:00. Our specialists fix your team's everyday technical issues.
For companies going through NIS2 or ISO 27001, or that want their team ready for email fraud.
Once a month, your team does a short, interactive training on fake emails and dangerous links.
After each training, your team gets fake test emails, so you can see who clicks and where more practice is needed.
See, by user and by department, who clicked on the simulations and how the team improves month to month.
If a supplier's mailbox is compromised, the fake invoice comes from their real address and the filters have nothing to stop. Only an employee who knows to check can catch it.
We collect your company's security logs in one place, instead of leaving them scattered across every system.
The full event log doesn't stop anything on its own. It gives the analysts more sources, so an attack shows up sooner.
When an auditor asks who accessed what and when, the report already exists.
We start with what's critical, work mostly remotely and coordinate the handover with your current provider ourselves. The timing depends on your infrastructure, number of users and equipment, so we agree on it together during the assessment.
We work from 5 users up. Most of our clients have between 10 and 300 employees.
No. We start with an audit of the IT you have today: we inventory your servers and computers, check your Microsoft 365 settings and backups, and talk to whoever handles IT now. You get a report on where things stand and what we'd fix, and we make changes step by step, without stopping work.
Yes. We talk to your current provider directly and coordinate the handover, so your team isn't caught in the middle.
Your monthly subscription has its cost fixed in the contract. If your company grows or you need more, we adjust the subscription together. Anything outside it, such as a new project, is estimated up front and only starts once you approve.
What works today needs looking after to keep working tomorrow. The subscription covers the work that never stops: security alerts are watched around the clock by specialist analysts we work with; backups are checked daily, and restores are tested periodically, automatically and manually, with the evidence attached; your team's requests are handled Monday to Friday, 09:30–18:00. We regularly go through the state of your IT, and you get recommendations, reports and a plan for the next steps. The monthly cost is fixed in your contract. Anything outside it, such as a new project, is estimated up front and only starts once you approve.
Usually not. We do most of the handover remotely and come on site when the situation calls for it.
We work to response times set in the contract, Monday to Friday, 09:30–18:00. Incidents that stop work come first, and our average resolution time for priority IT incidents is under one hour. Other requests are handled in order of impact.
Yes. We already manage companies with several locations, clinics among them. Most support is done remotely, so location matters little, and the same rules apply on every computer. We plan on-site visits for each location together, at the assessment.
We coordinate the handover with your current provider ourselves: we start with what's critical and work mostly remotely. Your company comes to us with its data and its Microsoft 365 licenses. After the handover, network, server and account configurations are written down and handed over to you. The contract has no fixed term: it stays in force until either side decides to end it, with 30 working days' written notice.
No. The contract has no fixed term. It stays in force until either side decides to end it, with 30 working days' written notice.
Yes. The subscription is adjusted when your company grows or your needs change: more users, devices or services.
IT outsourcing means an outside partner takes over part or all of your company's IT. With us it comes in two forms. Managed IT: we take over all of your IT, for companies without an in-house IT team. Co-managed IT: we work alongside the IT person or team you already have, taking on daily operations, monitoring and security while your team stays on projects. If you're not sure which fits, we work it out together at the free 45-minute assessment.
An outside partner takes over your company's IT: IT support, security, backups and maintenance. You pay a monthly subscription with the cost fixed in your contract, instead of hiring someone or paying for every call-out.
Your monthly subscription, with the cost fixed in your contract, covers IT support for your team, management of your computers, servers and Microsoft 365 environment, the five security layers and backups. Security awareness training and the full event log are optional add-ons. Anything outside the subscription, such as a new project, is estimated up front and only starts once you approve.
Security is built in five layers: antivirus, detection on computers, detection on accounts, around-the-clock SOC monitoring, and clean-up done by our own team. Backups run automatically and restores are tested periodically, so data can be recovered even after an attack. Microsoft 365 backups are kept separately from Microsoft, in a data center in the European Union.
Yes. Remote and hybrid employees get the same IT support as everyone else, plus secure VPN access, so they work safely from any location.
Security alerts are watched around the clock, including nights, weekends and public holidays, by specialist analysts we work with (SOC monitoring). When an analyst confirms it really is an attack, they stop it spreading, and our colleagues clean the affected machine and get it running again. Backups are monitored daily through automatic alerts: if one fails, the support team investigates and fixes it. IT support requests are handled Monday to Friday, 09:30–18:00.
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