About us
We are a team of 17, based in Bucharest. We run IT for 70+ companies: day-to-day IT support, infrastructure, Microsoft 365 and cybersecurity, in one monthly subscription, with the price fixed in your contract.
We started in 2001 with servers and printers. Today security is part of every subscription.
We started in 2001, providing IT support for companies in Bucharest. Back then, a company's IT meant a server in the office, a few computers and a printer that jammed right before an important proposal went out.
In the 25+ years since, company data has moved into Microsoft 365, and we've migrated 7,500+ users to the cloud along the way. Employees work from home too, and attacks now go after accounts and email, not just computers. So the way we work has changed as well: today we take over all of your IT, and security is part of every subscription, with analysts watching the alerts around the clock.
One thing hasn't changed: the colleagues who answer already know your company, so you never have to explain everything from scratch.
Ioan Agopian, founder and CEO. He started Risksoft in 2001, still runs it today and works directly with our clients.
We document, standardize, then automate. What we set up once, we apply to every client, so a security improvement reaches all of them, not just the one who asked for it. That's the difference from an in-house IT person: however good, they can't keep up on their own with a team of 17 colleagues who do nothing else. We work the same way for clients in Romania, Switzerland, the United States and the United Kingdom, and the quality of the service comes before sales targets.
We want companies in Romania to have IT management that's standardized and automated, the way large companies have it. The managing director gets on with the work without thinking about computers, accounts or attacks. If something does happen, they hear it from us, not from an employee who can't open their files.
Day-to-day support and infrastructure are handled by our own colleagues in Bucharest. They know your network and the applications your team works with.
For security monitoring we work with specialist analysts who watch the alerts around the clock. For all of it, security included, you deal with us.
Below are the people you'll deal with: before you sign, throughout the project, and day to day.
Pre-Sales Consultant
Analyzes your current infrastructure and finds the weak spots. For each risk, tells you what it could cost your company.
What you getYou know what you're risking and why, before you decide anything.
IT Solutions Consultant
Writes up the proposal: services, equipment and costs, based on what you've told us. Works alongside the Solution Architect, so the proposal describes exactly the solution we're putting forward.
What you getYou get the proposal in writing, with everything you asked for in it.
Solution Architect
Works with you before you sign and leads the project through to handover. Starts from what's getting in your way with IT today, what risks you face and where you want to get to, then designs the solution, picks the right services and equipment, and builds it with the technical team.
What you getYou know from the start what changes, in what order, and who's accountable for the project.
IT Support Specialists
They handle your employees' requests, set up laptops for new starters, install equipment and keep your applications running. Hours are Monday to Friday, 09:30–18:00.
What you getThe average resolution time for priority IT incidents is under an hour, so your team gets back to work quickly.
Infrastructure & Cloud Specialists
They run your Microsoft 365 environment, meaning email, files in SharePoint and OneDrive, accounts and access rights, plus your network, servers and cloud services.
What you getEveryone can reach only what they need, and email and files are there every morning.
Security Specialists
They configure the security rules on your computers and accounts and close the weak spots. Specialist analysts we work with watch the alerts around the clock. Once an analyst confirms it's really an attack and stops it spreading, our colleagues clean the machine and get it running again.
What you get8 minutes on average, from the alert to the attack being stopped.
Five rules we keep with every client.
We tell you what we can't promise
We won't promise you'll never be attacked.
Nobody can. We explain, without jargon, what protects you, what you're risking and why.
We follow a request until it's solved
A closed ticket isn't a solved problem.
We keep coming back until whatever was broken works again.
We document the configurations
Your IT shouldn't depend on anyone's memory. Not even ours.
Network, server and account configurations are written down and handed over to you.
We don't change everything on day one
Critical first. Then step by step.
Rules that don't change how you work go on straight away, following best practice. Anything else, we discuss with you first.
The decision stays with you
How you work is your call.
Before a security rule that changes how your team works, we check with you. For example, opening company files only from office computers, not from home: it raises security, but it's a business decision, not a technical one.
What the first months with us look like, step by step.
If nobody handles IT, we take over all of it, through Managed IT Services. If you already have a team, we work alongside it, through Co-Managed IT, and take on only what weighs it down.
Online, at a time you pick, no obligation. Afterwards you get, in writing, what it would cost.
We start with what's critical, handle the handover with your current provider and document the configurations.
IT support Monday to Friday, 09:30–18:00, and security monitoring around the clock. We regularly go through the state of your IT, and you get recommendations, reports and a plan for the next steps.
You pay a monthly subscription, with the price fixed in your contract, and security is included. Anything outside it, like a new project, we quote up front and only start once you approve.
The first months aren't a straight line. How long each stage takes depends on how orderly your IT is when we take it over.
We start with what's critical. You can see things moving straight away.
Two-step sign-in, access rights by role. Some will feel stricter than you're used to.
Old problems and postponed investments come to the surface. It means we've reached the problems that mattered.
We fix what we found, one thing at a time, and tell you openly where we stand.
Your IT becomes predictable: you know who to call, what's happening and what it costs.
We work with companies from 5 users up. Most of our clients have between 10 and 300 employees. The largest group is professional services firms, followed by clinics and by manufacturing and distribution.
8 Google reviews, all 5 stars. Read them on Google
Software development and engineering firms, PR and digital marketing agencies, consultancies, law and audit firms. Projects, code and documents are the product itself, and their clients often ask for proof of security.
Several locations to keep connected, patient data protected under GDPR, and any downtime stops consultations outright.
A server or ERP failure stops the line and the deliveries, and the cost shows the same day.
Compared with where we were before, the current state of our IT infrastructure, in organization, structure, security and monitoring, is far better. A significant upgrade that lets us look to the future with confidence and certainty, both internally and in our relationship with our clients […].
We've worked with Risksoft since 2016 and rely on their team's expertise in our day-to-day work. […] The result is a partnership we trust, with fast response, solid expertise and a real impact, both on how efficiently our IT runs and on what it costs.
For us at Axians Romania, part of VINCI Energies, working with Risksoft means, above all, professional, open people who are easy and enjoyable to work with.
Quotes translated from Romanian.
Our information security management system is certified to the international ISO/IEC 27001 standard and externally audited every year.
Certificate RO231109006, issued by LMS Assessments Limited, updated in January 2026.
Microsoft's designation for partners who work with Microsoft 365: accounts, email, files and collaboration. Our profile is public on Microsoft Marketplace. We run each client's Microsoft 365 environment directly, including the security rules on their computers.
We hold ISO/IEC 27001 certification and go through the external audit every year. We take your company down the same road.
We prepare your company for certification of its information security management system. The certificate is then issued by an accredited certification body, after its audit.
We work out together whether your company falls under NIS2 and help you with what the law requires: registering with DNSC and the security measures in DNSC Order 1/2026.
Our office is in Bucharest. We come to your office when needed, and we can also meet online.
IT support is open Monday to Friday, 09:30–18:00. Security monitoring never stops, not at night, not at weekends, not on public holidays.
Answers to the questions companies ask us most often, before our first conversation.
Risksoft runs IT for companies in Romania on a monthly subscription: day-to-day IT support, infrastructure, Microsoft 365 and cybersecurity. Ioan Agopian founded the company in 2001 and still runs it. We are a team of 17, based in Bucharest, and we run IT for 70+ companies.
We work with companies from 5 users up. Most of our clients have between 10 and 300 employees. The largest group is professional services firms, especially software development and engineering, followed by clinics and medical practices and by manufacturing and distribution. Besides Romania, we have clients in Switzerland, the United States and the United Kingdom. If you already have an IT team, we work alongside it, through Co-Managed IT.
Risksoft is certified to ISO/IEC 27001:2022, certificate RO231109006, issued by LMS Assessments Limited and externally audited every year. You can check it in IAF CertSearch. We are also a Microsoft Solutions Partner for Modern Work, with a public profile on Microsoft Marketplace.
You pay a monthly subscription, with the price fixed in your contract, and security is included. The cost depends on the size of your company and what needs managing, so we don't publish a price list. After the free 45-minute assessment, you get, in writing, what it would cost for your company.
Specialist analysts we work with watch the alerts around the clock, nights, weekends and public holidays included. An analyst confirms it's really an attack and stops it spreading, then our colleagues clean the machine and get it running again. On average, 8 minutes, from the alert to the attack being stopped. We're the ones accountable to the client, for all of it.
Yes. We prepare your company for ISO/IEC 27001 certification and help with the NIS2 requirements, from checking whether your company falls under the law to the measures in DNSC Order 1/2026. The ISO certificate is issued by an accredited certification body. Risksoft holds ISO/IEC 27001:2022 certification, externally audited every year.
Our office is at Strada Constantin Noica 159, 060052 Bucharest, Romania. IT support is open Monday to Friday, 09:30–18:00, and security monitoring never stops. For quotes, contracts and questions: +40 720 99 98 98 and contact@risksoft.ro.
Guides for the IT decisions that land on the people who run the company.
The free 45-minute assessment, online. You pick the time, no obligation, and afterwards you get, in writing, what it would cost.
